Kanaoka Japan

Reduce Waste Of Time In Doing Credit Checks

A Talk by Kanaoka Japan (HFC, Honda Finance)

About this Talk

Prevention Of Customer Information Input Error.

October 16, 2019, 05:00 PM

05:00 PM - 06:00 PM

About The Speaker

Kanaoka Japan

Kanaoka Japan

HFC, Honda Finance

Current Situation : Customer information input error makes waste of time. Target : Eliminating customer information input error. Countermeasure : We try to reduce input errors from both sides, HFC and Dealer. Result : A total of 66 input errors during the period from April to June.